Medivet

What they own

• Medivet-branded practices (mixed with local names)
• Medivet 24 Hour (emergency network)
• Healthy Pet Club (preventative plan)

Many practices retain their original local trading name even after acquisition. The parent group is not always obvious from the practice website or signage. From 23 September 2026 ownership disclosure becomes mandatory during the consult.

What the CMA found

Medivet is one of the six large UK groups named in the CMA Order. The investigation's findings on corporate ownership disclosure, in-clinic dispensing margins on chronic medication and written prescription availability apply to Medivet-owned practices in full.

The full Final Report and accompanying Order are public at gov.uk/cma-cases.

What changes from 23 September 2026

• Disclose corporate ownership at the start of consultations.
• Offer written prescriptions on request; £21 + £12.50 fee structure.
• Display top-10 most-sold products price list.
• Disclose during the consult that medication is often cheaper online.
• Provide written estimates above £500.
• Publish a standardised complaints process.

How to check if your practice is owned by Medivet

1. Look at the corporate footer on the practice website. Many practices include a line like "Medivet Limited" or "part of Medivet".
2. Check the practice on the RCVS Find a Vet register. The accredited practice listing includes ownership details.
3. Ask at reception. From 23 September 2026 the practice must disclose corporate ownership during the consultation regardless.

Frequently asked questions

Does the Medivet Healthy Pet Club still make sense after the reform?

Preventative plans bundle vaccinations, parasiticides and routine consults into a monthly fee. Whether they remain good value depends on the plan price vs. the unbundled cost of the same components — much of which is now cheaper online. Worth a sit-down maths review when your plan renews.

My local Medivet 24 Hour charges high out-of-hours fees — does the Order change that?

The Order does not cap consultation fees, only written prescription fees. Out-of-hours pricing remains commercial. The £500 written-estimate rule applies though, so any major out-of-hours intervention should come with a written breakdown.

How do I lodge a complaint if a Medivet practice is non-compliant?

Use the practice's own complaints process first (mandatory and standardised from 23 Sept 2026), then escalate to the RCVS at rcvs.org.uk/concerns. Persistent issues with disclosure can also be reported to the CMA.